Privacy Policy

Sea Stories Crete (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or book a trip with us. By using our website or services, you agree to the terms described in this policy.

To keep this policy clear and understandable, the following definitions apply:

Website
Refers to www.seastoriescrete.com and any related pages or booking forms.

Service
Refers to all experiences, cruises, communication channels, and website functions offered by Sea Stories Crete.

Personal Data
Any information that identifies or can identify an individual, such as name, email, phone number, or booking details.

Usage Data
Technical information collected automatically when you visit our website, such as IP address, browser type, device information, and pages visited.

Cookies
Small files stored on your device to improve website functionality and user experience.

Device
Any device used to access our website, such as a phone, tablet, or computer.

You The individual using our website or booking a service, or the company represented by that individual.

Types of Data We Collect

Personal Data

When you contact us or book a trip, we may collect:

First and last name
Email address
Phone number
Booking details
Communication history

Usage Data

When you browse our website, we may automatically collect:

IP address
Browser type and version
Device type
Pages visited
Time and date of visit
Time spent on each page
Diagnostic and analytics data

Cookies & Tracking

Technologies

We use cookies to:

Improve website performance
Remember your preferences
Analyze website traffic
Enhance user experience

You can disable cookies in your browser settings, but some website features may not function properly.

We may use:

Session cookies (deleted when you close your browser)
Persistent cookies (stored until manually deleted)
Analytics tools (to understand website usage)

We do not use Flash Cookies or advanced tracking technologies.

How We Use Your Data

We use your personal information to:

Provide and manage our services

Process bookings
Confirm reservations
Communicate trip details
Respond to questions

Improve our website and customer experience

Analyze usage trends
Enhance website functionality
Improve communication and service quality

Contact you

Booking confirmations
Trip updates
Safety information
Customer support

Marketing (only if you consent)

News
Offers
Updates about Sea Stories Crete

You can unsubscribe at any time.

Legal compliance

We may use or store your data to comply with Greek law or other legal obligations.

Sharing Your Information

We only share your data with trusted partners when necessary:

Service Providers

Such as:

Payment processors
Booking platforms
Email and communication tools
Website analytics tools

These partners follow strict privacy standards.

Third‑Party Booking Platforms

If you book through:

GetYourGuide
Viator
Airbnb Experiences Their privacy policies apply to the data collected on those platforms.

Legal Requirements

We may disclose data if required by:

Courts
Government agencies
Law enforcement

Business Operations

We do not sell or trade your data. We do not engage in mergers or business transfers that involve customer data.

Data Retention

We retain your personal data only as long as necessary to:

Provide our services
Comply with legal obligations
Resolve disputes
Maintain accurate business records

Usage Data is kept for a shorter period unless needed for security or website improvement.

International Data Transfers

Our website and communication tools may store data on servers located outside Greece. We ensure that all partners follow strict security and privacy standards.

By using our website, you consent to this transfer.

Data Security

We take appropriate technical and organizational measures to protect your data, including:

Secure servers
Encrypted payment processing
Limited access to personal information

However, no method of online transmission is 100% secure. We strive to protect your data but cannot guarantee absolute security.

Your Rights

You have the right to:

Access your personal data
Request corrections
Request deletion
Withdraw consent
Request information about how your data is used

To exercise these rights, contact us at: seastoriescrete@gmail.com

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. Significant changes will be communicated clearly.

Contact Us 🖂

If you have any questions about this Privacy Policy, please contact us:

Email: seastoriescrete@gmail.com Phone / WhatsApp: +30 6985689472
Location: Heraklion, Crete, Greece